Managing High Performing Teams [Training School]

Online registration for this event is not available.

RSVP: Joanna.Zhang@britishchambershanghai.org (Click here to learn more about the Training Credits)

This half-day training provides managers, team leaders and supervisors with the skills to improve the performance and contributions of individual team members and the team as a whole.

By completing this workshop, participants will:

  • Understand their leadership role and the team dynamics they will face
  • Build rapport and foster productive working relationships with team members
  • Develop a framework for the team to ensure maximum efficiency
  • Be able to set performance goals for the team and individual members
  • Give / receive feedback in daily work to increase performance

Delivered by Jessica Zhao, Senior Consultant at Simitri and former Managing Director at Morgan Stanley, the course is focused on the “how to” aspect including developing a team framework, setting goals, empowering team members, providing feedback and dealing with conflict. 

The workshop will also address the softer skills including building rapport, understanding your team members, probing and listening. During the workshop a number of individual and group exercises and role-plays are used to help participants gain a better understanding of their team leadership style, and equally important, how it is viewed by others.

Rundown 
8:30 – 8:45 Registration & Networking
8:45 – 9:05 Opening & Introductions
9:05 – 9:45 Understanding High Performing Teams
• Characteristics of a high performing team
• Team development stages
• Exercise: Challenges of each stage
• Reflecting on my team
• Team Development Model: GRPI
09:45 – 10:15 Goals: Setting Team Goals
• Identifying Your Team’s “Stretch” Goals
• Ensure there is a clear line of sight
• Reflecting on My Team
• 4 Pillars Strategic Framework: Example and Model
• 4 Pillars Exercise (optional, based on time)
• Reflecting on My Team: 4 Pillars Framework
• Identifying the Actions
10:15 - 10:30 Break
10:30 – 11:15 Roles: Developing a Balanced Team
• (HO) Questionnaire: Belbin Team Roles
• Belbin Team Roles
• Self-Reflection: Understanding My Belbin Role
• Reflecting on My Team
11:15 – 11:45 Processes: Establishing Processes & Procedures
• Exercise: Countering Assumptions
• Rules of Engagement
• Reflecting on My Team
• Rules of Engagement (optional)
11:45 – 12:15 Interpersonal Relationships
• What is Interpersonal Relationships?
• Small Group Discussions: What can you as the leader do to drive Interpersonal Relationships
• Tips & Hints
12:15 – 12:30 Wrap-Up

RSVP: Joanna.Zhang@britishchambershanghai.org (Click here to learn more about the Training Credits)

Location of the British Chamber Shanghai Office - we suggest that you enter the ZhangYuan community from the north gate on Taixing Lu (near Wujiang Lu)

New office map - Jun

Upcoming Training School Events:

Cancellation Policy: Please note that if you need to cancel this booking, we must receive your cancellation by email no less than 48 hours in advance of an event. If we do not receive the cancellation notice by this time, the Chamber will have to charge you the full-price for the event, as this is necessary to cover costs automatically incurred by the Chamber on the registered attendees’ behalf.

Speaker Introduction

Jessica Zhao

Senior Consultant, Simitri

Jessica has over 15 years of management and leadership experience in technology and financial services industry in Asia. 

Prior to joining Simitri, Jessica was a Managing Director in Morgan Stanley, where she was the head of the China technology department. She grew the department from the ground up to more than 700 employees, and helped it to become a global core R&D center for Morgan Stanley. In her role, Jessica worked with stakeholders across the globe, built and developed effective teams that delivered global solutions which enabled Morgan Stanley to compete and win in the market place.

Before taking on the China technology role, Jessica was in charge of Morgan Stanley’s Asia sales & trading system development team. In this role, Jessica managed a regional development team spanning Tokyo, Hong Kong, and India, and delivered technologies that supported equity sales & trading activities across all Asian markets.

Today as a trainer and facilitator for Simitri, Jessica works with senior executives and teams in to develop their management skills, leadership style, communication effectiveness, and personal impact.

Jessica holds a Master of Business Administration from China Europe International Business School (CEIBS), and a Bachelor of Electrical Engineering from University of Waterloo. Jessica grew up in China before pursuing her education in Canada. She has worked and lived in Tokyo and Hong Kong before moving back to China. She is fluent in English and Mandarin. 

Event contact

Joanna Zhang
+86 21 6218 5022
joanna.zhang@britishchambershanghai.org

Location