Chamber Starts Community Initiative to Support Members

Published on 2020-04-02

To support Chamber members, especially small and medium-size members and businesses in the Hospitality, Leisure, Food & Beverage sectors, who are extremely affected by the COVID-19 outbreak, we’ve launched the following community initiatives:

An SME Helpdesk programme to offer Free 30-Minute Consultations with volunteer experts on legal, accounting, finance, business strategy, human recourses and policies related enquiries. The programme lasts for two months from today to 31 May.  If you would like to seek for consultation, please email


Jasmine Chen
Legal Director, China, Weir Group
State Certified Psychological Counsellor in China
Member of Legal & Compliance Committee at British Chamber Shanghai

  • Pro bono advice on different kinds of legal issues in relation to COVID-19 and related impacts upon business (eg. contractual performance, force majeure, employment, AR collection, potential disputes, etc.)
  • Pro bono advice on business and risk management strategies in reaction to COVID-19 (eg. crisis/emergency management, supply chain disruption, legal risks mapping and scenario planning)
  • Pro bono coaching or counseling advice to SME owners or employees in regards to impacts upon career/mental health in relation to COVID-19

Will Zhou
Senior Lawyer, Dentons
Member of Legal & Compliance Committee at British Chamber Shanghai

  • Provide legal advice on salary payment during quarantine, salary cutting, terminations, dismissals and redundancies and other labour-related issues during the outbreak of the epidemic for SMEs to ensure law and regulations compliance, timely updates new changes and all HR policies in accordance with relevant labour law and local regulations in place; In addition, to provide brief guidance and suggestions for highly complex and challenging labour-related matters in means of both litigation and non-litigation;
  • Advise management and HR team of SMEs on employee disciplinary actions, performance problems, productivity barriers, and other issues to resolve disputes;
  • Provide assistance to SMEs with the enquiries in relation to contractual concerns such as remedy for the breach, enforcement and termination of various commercial contracts in the context of force majeure arising from COVID-19 epidemic.

Sun Yanjun
Founder and CEO, STAR Accounting & Consulting
Director of Expert Committee, Shanghai Association of Accounting and Bookkeeping Services 
Member of Chinese Returnee UK Alumni Committee at British Chamber Shanghai

  • Pro bono company incorporation - Consultations for SMEs in formation process, avoiding the common traps;
  • Pro bono bookkeeping and tax declaration;
  • Economic park selecting - STAR has a vast network in economic park sector, which provides an advantage in searching for suitable company incorporation location, facilitating SMEs in their application for preferential policy support, and finalising the most appropriate site.

Christine Wang
Head of Business Development, Tricor China
Member of Small & Medium Enterprises Committee at British Chamber Shanghai

  • Provide SMEs with advisory on HR payroll calculation, Individual Income tax, salary payment, staff termination during the specify dates and the period of suspension for restarting of operation due to COVID-19;
  • Provide ‘Keep the light on’ solution on minimum compliance maintenance for local entities;
  • Provide SMEs with advisory and guidance on company structure adjustment, corporate changes, licensing, regulatory compliance, deregistration.

Joanne Wood
Chairman, Capital Eight
Chair Emeritus of Financial Services Committee at British Chamber Shanghai

  • Work with SMEs to review their financial health and devise a crisis-focused financial budget;
  • Assist SMEs to develop a financial plan for recovery, aligned with strategic initiatives;
  • Advise on options for maximising cashflow generation;
  • Explore different scenarios under which SMEs might survive better and longer;
  • Advise on available options to obtain cash and/or a credit lifeline.

If you or your company would like to contribute to the helpdesk, please contact Jun Wang.


Marketing Promotion to support businesses in the Hospitality, Leisure, Food & Beverage sectors and SME members. Please contact Janet Jiang for more details.

--- Additional Information ---

Recent Government Policies to Support SMEs in General (details in the links are in Chinese only)

Standards for SMEs:

Please find below link of a Policy Library collects Shanghai and National policies supporting SMEs which makes it easier to find the information you need.

Shanghai Municipal Commission of Commerce and Banks to Provide Financial Services to SMEs

Shanghai Municipal Commission of Commerce, Bank of Shanghai, Shanghai Rural Commercial Bank, China Merchants Bank, Shanghai Pudong Development Bank jointly launched financial service solutions to support micro, small and medium-sized enterprises that play an important role in epidemic prevention and control as well as businesses that have been affected by COVID-19 outbreak.

A first 110 billion yuan of special credit scale resources are provided, of which, 30 billion yuan by Shanghai Bank, 30 billion yuan by Shanghai Rural Commercial Bank, 30 billion yuan by China Merchants Bank (Shanghai Branch), 20 billion yuan by Shanghai Pudong Development Bank (Shanghai Branch). The final result is subject to approval from the bank.

Details and contacts of Shanghai Municipal Commission of Commerce and banks can be found here: